Enterprise Trucks Reviews
Enterprise Trucks has an overall rating of 3.8 based on 39 reviews. Customer feedback on Enterprise Trucks is mixed: Enterprise Trucks reviewers highlight positive aspects like wide selection of trucks, competitive pricing, excellent customer service, and easy online purchasing process, which strongly appeal to businesses and individuals seeking commercial trucks. However, Enterprise Trucks is often criticized for its limited financing options, occasional inventory shortages, lack of detailed vehicle history, and slow response times.
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All Enterprise Trucks Reviews (39)
albert1988
May 22, 2026
"well... I rented a truck from enterprisetrucks…"
well... I rented a truck from Enterprise Trucks last week, and I was actually impressed with how clean it was. The seats, floor, dash, and even the cargo area all looked like they’d just been wiped down. No weird smells, no leftover trash, nothing like that, which I’ve definitely run into with other places. It made the move feel a lot less frustrating. I’d use them again
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james-Haley
May 19, 2026
"Clean truck overall"
The truck was clean when I got it, which was the main thing I noticed right away. There were a few small scratches here and there, nothing crazy, just something I spotted after looking around a bit. Overall, it was in good shape and did the job.
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HODGES
May 15, 2026
"I rented a truck through enterprisetrucks, and the…"
I rented a truck through enterprisetrucks, and the booking process itself was easy. The issue was the fuel policy. I thought I had it figured out, but when I picked up the truck, the staff explained it a little differently than what I was expecting. Then when I returned it, I ended up getting charged more than I thought I would. Maybe it was mentioned somewhere in the fine print, but it really should be way clearer before checkout. Overall, not the worst experience, just kinda annoying.
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DorisSnyder_91
April 26, 2026
"The truck itself was totally fine, but the..."
The truck itself was totally fine, but the pickup took longer than I expected. Compared to other rentals I’ve done, the wait felt a bit longer, and the staff seemed like they were rushing to keep up. Not a bad experience overall, just not as smooth as I’ve had elsewhere.
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Diana-williams
April 23, 2026
"Decent Trucks, Support Could Be Better"
We use them for our business rentals, and the trucks are usually fine. No big complaints there. The annoying part is the commercial account support. It kind of takes forever to get a reply, and when we ask about billing stuff, the answers are not really clear. Like, it’s not a total disaster or anything, but it feels harder than it needs to be when you’re just trying to sort out basic account things.
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James_morgan92
April 18, 2026
"They checked out the dents quickly and…"
They checked out the dents quickly and went over the fees and all that in a way that made sense. Overall, it was fine and easy.
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russell_Bennett81
April 15, 2026
"My bill came out just like expected, no..."
My bill came out just like expected, no weird extra charges or anything. Nice to not have to double check every little thing for once.
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william_Compton00
April 13, 2026
"Not exactly what I wanted, but it worked"
They had a decent mix of trucks available, just not the size I was hoping to get that day. I wasn’t thrilled about having to go with something else, but it ended up working out fine. Selection felt a little limited, but overall it got the job done.
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Nicholas.walsh
March 22, 2026
"Drop-Off Was Okay"
The drop-off went fine overall, but it felt kind of slow. Not sure how to explain it, it just seemed like it took longer than it needed to
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hello_jolie840
March 17, 2026
"Helpful, but slower than I expected"
I had an issue with my truck while I was on the road, so I called the assistance line. They were nice and helpful, but i was a bit disappointed with how long it took. I was hoping to be back on the road sooner. They did eventually get me moving again, but the wait was frustrating.
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kirsten_Katz74
March 01, 2026
"The truck itself was totally fine and got..."
The truck itself was totally fine and got the job done, but the service was kind of disappointing. I’ve used Enterprise before and usually had a better experience, so I guess I expected a bit more. I had to ask the same question twice and both times the answers felt short, like they just wanted to move on. They weren’t exactly rude, but they didn’t come across as very helpful or professional either.
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hello_viola933
February 27, 2026
"I really appreciated that the checkout process…"
I really appreciated that the checkout process was simple and clear. You don’t get hit with any random fees or surprises at the last second, which makes the whole experience feel a lot more trustworthy.
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FORTENBERRY
February 14, 2026
"Pretty easy and helpful support"
I called in with a few questions and, they were really helpful. Like, they answered everything quickly and didn’t make it feel confusing or overly complicated, which I definitely appreciated. Overall, it was just a solid experience...
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MASHACK
February 10, 2026
"Mileage Details Were Actually Clear"
I really appreciated that the mileage policy was spelled out clearly from the start. I’m the kind of person who reads the little lines on the booking page and double-checks the pickup paperwork, so it was nice not having to guess what counted or worry about some random fee popping up. Everything matched what I saw online, and pickup was straightforward.
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carl_Marshall84
February 07, 2026
"Found the truck I needed without the usual hassle"
I was calling around and checking a few different places, and most of them either didn’t have what I needed or were showing listings that seemed outdated. Then I tried Enterprise Trucks, and it actually showed trucks that were available. I found the size I needed quickly, and the pickup options were easy to understand. i was expecting it to be a pain, but it ended up being simple. I’d use it again...
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renemurphy1732
February 03, 2026
"I’m still waiting to get my deposit refunded…"
I’m still waiting to get my deposit refunded, and it’s annoying. I don’t have the full picture on what’s holding it up, so maybe there’s some reason behind the delay, but from my side it’s just been frustrating not seeing it come back yet.
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MCCLUSKEY
January 10, 2026
"the pickup spot was really easy to find…"
the pickup spot was really easy to find. it saved me a ton of time and made the whole process feel effortless
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forrest_Manuelito81
January 01, 2026
"Pretty easy truck booking"
I booked a truck through Enterprise Trucks and, at least from my experience, it was straightforward. Picking the dates, location, and truck size didn’t take much effort, and the confirmation came through quickly. I can’t say if it’s always this smooth for everyone, but I didn’t run into any confusing steps or problems.
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robert_Oberley76
December 14, 2025
"Surprisingly Fast Check-In"
I expected to be stuck waiting around, but I was checked in quickly and the whole process moved along smoothly. I blame the staff for making it way easier than I had planned for because they kept everything organized and I was out faster than expected. Easy 5 stars from me
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Clarine_gonzalea84
December 11, 2025
"Confusing and inconsistent information"
Trying to figure out the insurance choices was more confusing than I expected. I asked a couple of questions and felt like I kept getting slightly different answers depending on who I talked to, which made it harder to know what was actually covered. I just wish the information had been clearer and more consistent from the start.
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